Fort Lee Restaurant Named Top 10 in Overall Customer Satisfaction Across U.S.
When McDonaldâ€™s Assistant Manager Jose Hernandez arrived at work this morning, the last thing he expected was to win a pair of tickets to Super Bowl XLIX. The surprise was part of an event today to celebrate Fort Leeâ€™s McDonaldâ€™s being named Top 10 in Overall Customer Satisfaction* by McDonaldâ€™s USA.Â Hernandez and ten other top performing employees were entered into a random drawing to win prizes including XBOX One Entertainment Systems, Madden NFL 15 games, and a prize package for two to this yearâ€™s Super Bowl in Arizona.
â€œI canâ€™t even explain how excited I am to be going to the Super Bowl, especially being a football fan,â€ said Hernandez, 28, a Union City resident who has been working with McDonaldâ€™s for four years. â€œItâ€™s like a dream come true.â€
McDonaldâ€™s Fort Lee owner Doug Damiano received an award from McDonaldâ€™s USA recognizing his restaurantâ€™s achievement and praised his employees for their commitment to providing excellent customer service.Â Todayâ€™s event was part of McDonaldâ€™s ongoing commitment to recognize and celebrate its outstanding local employees.Â The program also featured giveways, DJ MarvLS, and an exclusive beatbox performance by 2014 â€œAmateur Night at the Apolloâ€ Grand Prize Winner Sung Lee.
â€œWeâ€™re very proud and pleased to host this event today.â€ said Damiano. â€œWe could not give the level of service that our customers expect without the help of our outstanding employees.â€
Hosted by Ronald McDonald, todayâ€™s celebration was attended by local community leaders and elected officials, including:
- Fort Lee Mayor Mark Sokolich
- New Jersey State Senator Loretta Weinberg
- New Jersey State Assemblyman Gordon Johnson
- Fort Lee Councilman Harvey Sohmer
*This category was tracked from September 1st through November 30th across over 600 McDonaldâ€™s restaurants in the United States.
About McDonaldâ€™s New York Tri-State Restaurants
McDonaldâ€™s is the worldâ€™s best-known brand and is the global leader in food service. There are more than 600 McDonaldâ€™s restaurants, owned by 100 franchisees, located throughout the New York, New Jersey and Connecticut Tri-State area.Â Visit www.mcdonaldsnytristate.com or follow us on Twitter @McDNYTriState for more information about other McDonald’s area programs.