Department of Veterans Affairs Expansion of Health Care Services

Urgent Care is available at the Battle Creek VA Medical Center Urgent Care or by using your Urgent Care Benefit in the Community. If it is an emergency please go to the nearest emergency room or call 911.

Facility leadership will continue to keep Veterans informed about when it is safe for the facility to begin expanding care.

From the onset of this pandemic, we have been able to successfully care for you and your fellow Veterans through virtual models of care, using phone and video appointments whenever possible to safely deliver care. This approach will remain well into the future for routine and non−urgent care. We have received positive responses from our patients, ultimately making medical care more convenient for our Veterans.  When coming to appointments at our facilities, you will notice the following safety precautions:

  • PROTECT EACH OTHER − WEAR A MASK: Everyone who can medically tolerate it, must wear a non−healthcare mask. Cloth or homemade masks may help limit the spread of COVID-19 including from a person who could unknowingly be transmitting the Coronavirus.
  • VISITOR ACCESS IS RESTRICTED: Visitors should be limited to those who are medically needed for the appointment.  Children under the age of 18 will not be allowed. Visitors who screen positive for symptoms (fever, shortness of breath, cough) will not be allowed in VA facilities.
  • SCREENING: All Veterans, Staff, and Visitors will be screened for COVID-19 symptoms when entering one of our facilities. Please allow an extra few minutes for this process.
  • FEELING ILL: If Veterans have a fever, cough or shortness of breath, or other flu like symptoms. We asks that they stay at home and contact their Primary Care Provider for guidance on the management of their symptoms.  Veterans can also call local tele−triage at 1−888−214−1247 for general questions. For more information about VA´s Connected Care technologies, visit connectedcare.va.gov.

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